Courses

Complaints Training for Governors

Description
The course will support governors to understand their role in managing all complaints and concerns raised about their school. An effective complaints policy that is understood by the school community will help to ensure that any concerns or issues are dealt with effectively and a quick and positive outcome is secured.
This session will include:
  • An overview of policies and guidance
  • Application of the policy across the school community
  • Mechanism to ensure all staff understand their role within the policy
Impact Statement
Governors will:
  • have a clear understanding of their role
  • have the knowledge and expertise to hold the school to account for ensuring that the policies and processes are in place and that they are being consistently applied
  • have a good understanding of what they should monitor and challenge and how that is reported back to the full Governing Board
  • have the knowledge to inform their Governing Boards of how the money for SEND pupils is spent and its impact
Audience

All Governors

Date
8th December 2020 (5:00pm - 7:00pm)
Venue
The Professional Development Centre (PDC), 1 Waterdale Road, London SE2 0XT (only disabled parking available on-site)
Tutors
Members of the School Improvement Service
Cost
£50 (non RBG school £60)
Can be included as part of the SLA training package, otherwise above charges apply
To make a booking please Login or Register
Date
26th May 2021 (10:00am - 12:00pm)
Venue
The Professional Development Centre (PDC), 1 Waterdale Road, London SE2 0XT (only disabled parking available on-site)
Tutors
Members of the School Improvement Service
Cost
£50 (non RBG school £60)
Can be included as part of the SLA training package, otherwise above charges apply
To make a booking please Login or Register