Greenwich Property: Responsive and Cyclical Maintenance Service
Property Services is the Council’s in-house property consultancy for the maintenance of buildings. We take instructions for repairs, give advice, and make site inspections to check on works carried out. We monitor our contractors closely to ensure that schools get the best value.

Property Services has teams of building surveyors and service engineers (mechanical and electrical), and specialists, who will assess your responsive and cyclical maintenance requirements and engage the most effective contractors to deal with them. We appoint and manage contractors on your behalf, agree invoices, and deal with any disputes. We are independent of contractors and monitor their work closely to ensure you receive value for money.

Our contractors hold both local and responsive technical expertise and are available 24 hours a day, 365 days of the year, to provide a cost effective, responsive day-to-day repairs, cyclical maintenance and servicing of plant.

How can we help you?

  • SUPPORT
    • 24/7 emergency breakdown and repair service in the case of breakdown, damage or vandalism
    • Cyclical maintenance including servicing of heating, ventilation, air conditioning, alarms and CCTV systems
    • Operation and administration of the term contracts, processing orders and payments for repairs and cyclical servicing
    • 10 per cent independent inspection and monitoring, to ensure works are carried out correctly, on time and charged as agreed
    • Assistance with fault finding, to identify problems and give advice (telephone and email)
    • Assisting you in ensuring that your buildings remain legally compliant in the following areas
  • >> Mechanical and Electrical:
    • Electrical installations (EICR)
    • Emergency lighting
    • Lightning protection
    • Alarms
    • CCTV
    • Gas safety, including boiler plant, kitchens and other classroom gas equipment
  • >> Fabric
    • Legionella

Costs

Fabric package:
  • £500 per annum, plus 20 percent management fee on all works
  • Royal Greenwich maintenance staff visits, when requested by sites (10 percent check of works included in fee) is £60 for the first hour and £40 for every subsequent hour per visit
  • disputed invoice administration fee is 20 percent of order (waived if dispute upheld)
Maintenance package:

  • £500 per annum, plus 20 percent management fee on all works
  • Royal Greenwich maintenance staff visits, when requested by sites (10 percent check of works included in fee) is £60 for the first hour and £40 for every subsequent hour per visit
  • disputed invoice administration fee is 20 percent of order (waived if dispute upheld)


Contact

For general enquiries
Christine Webb
Customer Liaison Officer
020 8921 5506
christine.webb@royalgreenwich.gov.uk

For technical enquiries
Jules Rutt
Maintenance Manager
020 8921 5563
jules.rutt@royalgreenwich.gov.uk