Greenwich Property: Responsive and Cyclical Maintenance Service
Property Services is the Council’s in-house property consultancy for the maintenance of buildings. We take instructions for repairs, give advice, and make site inspections to check on works carried out. We monitor our contractors closely to ensure that schools get the best value.

Property Services has teams of building surveyors and service engineers (mechanical and electrical), and specialists, who will assess your responsive and cyclical maintenance requirements and engage the most effective contractors to deal with them. We appoint and manage contractors on your behalf, agree invoices, and deal with any disputes. We are independent of contractors and monitor their work closely to ensure you receive value for money.

Our contractors hold both local and responsive technical expertise and are available 24 hours a day, 365 days of the year, to provide a cost effective, responsive day-to-day repairs, cyclical maintenance and servicing of plant.

How can we help you?

  • Support
    • Responsive maintenance including day-to-day repairs following breakdown, damage or vandalism
    • Cyclical maintenance including regular servicing of heating, ventilation, air conditioning, alarms and CCTV systems
    • Inspection and testing including, inspection of fixed electrical installations and testing of water systems for Legionella
    • Assessment of faults (conducting site visits where necessary) to identify problems and give advice
    • Operation and administration of the term contracts, processing orders and payments for repairs and cyclical servicing
    • Independent inspection and monitoring to ensure works are carried out correctly, on time and charged as agreed
    • 24/7 emergency breakdown and repair service
  • Heating and ventilation systems
    • Management of the servicing of boilers, burners, heating and hot water plant, ventilation, air conditioning, pressurising units, filters and controls operating this equipment
  • Electrical installations
    • Management of the inspection and testing of lighting, power, wiring, plug sockets, switches, fuses and junction boxes
  • Fabric
    • Repairs to ‘building fabric’ including roof, walls, windows, ceiling, insulation, floors and coverings. It also includes external cladding, water supply, sanitary fittings and elements outside the buildings such as, playgrounds, safety surfaces, fence and shelters
  • Alarm systems
    • Servicing of fire and intruder alarms, including CCTV and access control systems
  • Legionella assessment
    • Management of the treatment of water systems, including tanks

Costs

Fabric package:
  • £500 per annum, plus 20 percent management fee on all works
  • Royal Greenwich maintenance staff visits, when requested by sites (10 percent check of works included in fee) is £60 for the first hour and £40 for every subsequent hour per visit
  • disputed invoice administration fee is 20 percent of order (waived if dispute upheld)
Maintenance package:

  • £500 per annum, plus 20 percent management fee on all works
  • Royal Greenwich maintenance staff visits, when requested by sites (10 percent check of works included in fee) is £60 for the first hour and £40 for every subsequent hour per visit
  • disputed invoice administration fee is 20 percent of order (waived if dispute upheld)


Contact

For general enquiries
Christine Webb
Customer Liaison Officer
020 8921 5506
christine.webb@royalgreenwich.gov.uk

For technical enquiries
Jules Rutt
Maintenance Manager
020 8921 5563
jules.rutt@royalgreenwich.gov.uk