ORGANISATIONAL ORIENTATION
Safeguarding
Safeguarding young people – disclosure protocol
Information sharing and confidentiality
A completed referral must be received before any sessions can begin so that clients’ needs can be safely assessed
Risk assessment if seen by external professionals
Meetings and communication
Regular meetings with lead counsellor and counselling manager
Information sharing (internal)
Administration
Desk space
Use of computer
Locked filing system that only counsellors’ access with key
Access to photocopying

PHYSICAL ORIENTATION
Facilities, resource, and equipment
Facilities/resource/equipment available
Suitable and private room assigned for counselling throughout time of service provision
Health and safety
Health and safety of all persons
Accident and emergency
Procedures, for example fire evacuation
First aid