Direct Services to Schools

Courses
Level 5 Restorative Approaches Programme Module 1 (Refresher and Royal Greenwich route)

Restorative practices are increasingly being recognised as effective tools for repairing relationships that have been damaged through conflict and harm. Effective training in restorative facilitation is crucial to ensuring restorative processes delivered in any setting are safe, positive experiences for all involved. 

The Royal Borough of Greenwich has developed a unique Level 5 training programme designed for theoretical and practical excellence in restorative practice.  This course is credit rated by the University of Greenwich, and approved by the Restorative Justice Council (RJC), combining three crucial elements of theory, practice, and implementation to ensure the development of effective RA facilitators.

The Level 5 programme consists of two 30 credit modules and Module 1 is focused on Theory and Implementation. This module will support practitioners to: 

  • Develop a sound theoretical knowledge and understanding of restorative approaches
  • Consider successful strategies for implementing and sustaining restorative practice in their work settings/roles

Practitioners will: 

  • develop their skills and knowledge in restorative practice
  • work towards a Level 5 University qualification

Settings will: 

  • benefit from having staff with specialist skills and knowledge who can support an enhanced conciliatory culture across the setting

This Module 1 course is specifically designed for participants who have already undertaken training in restorative facilitation and participants can join via 2 routes:

  • Refresher route - for those who have completed a non-Royal Greenwich approved course  (at least 3 days equivalent) and completed the necessary application form
  • Standard route - for those who have recently completed the Royal Greenwich Facilitator training.

    *The cost of the training is reduced to £400 for participants on the standard route.

 

 

Greenwich Direct Services to Schools
Date
17th March 2026 (9:30am - 12:30pm)
24th March 2026 (9:30am - 12:30pm)
16th April 2026 (9:30am - 11:00am)
12th May 2026 (9:30am - 11:00am)
9th June 2026 (9:30am - 11:00am)
7th July 2026 (9:30am - 11:00am)
10th September 2026 (9:30am - 11:00am)
8th October 2026 (9:30am - 11:00am)
Venue
Online delivery - This session will be delivered virtually
Tutors
Rachel Quine, Royal Greenwich Restorative Approaches Service Manager
Cost
£475 for RBG schools
£475 for non-RBG schools

To make booking please Login or Register
Complaints Training for Governors

The course will support Governors to understand their role in managing all complaints and concerns raised about their school. An effective complaints policy that is understood by the school community will help to ensure that any concerns or issues are dealt with effectively and a quick and positive outcome is secured.

This session will include:

  • An overview of policies and guidance
  • Application of the policy across the school community
  • Mechanisms to ensure all staff understand their role within the policy

Governors will:

  • have a good understanding of what a complaint is
  • be confident if asked to investigate a complaint on behalf of the governing board
  • be confident to serve on a complaints panel
  • have a whole school complaints policy which will ensure that all stakeholders are confident that their concerns or complaints will be dealt with sympathetically and fairly
  • confidentially manage any complaints against the governing board

 Schools will reduce the risk of: 

  • concerns converting to complaints
  • the need for a panel hearing
  • a DfE review

All Governors

Greenwich Direct Services to Schools
100% of attendees to have completed feedback, would recommend this course.
Date
17th March 2026 (6:00pm - 8:00pm)
Venue
Online delivery - This session will be delivered virtually
Tutors
Members of the School Improvement Service
Cost
£50 for RBG schools
£70 for non-RBG schools

To make booking please Login or Register
**Domestic Abuse Awareness Training **

To raise awareness of domestic abuse
To raise awareness of the significant increase of domestic abuse in Covid 19 lockdown
To understand the impacts of domestic abuse on children
Be able to recognise the signs and symptoms of domestic abuse
How to access support and resources for families

Greenwich Direct Services to Schools
Date
17th March 2026 (7:00pm - 9:00pm)
Venue
Woolwich Town Hall
Tutors
Cost
£20 for RBG schools
£20 for non-RBG schools

To make booking please Login or Register
Understanding the Governor's role in Keeping Children Safe in Education (KCSIE) 2025

This course will investigate the specific and important role of the Safeguarding Governor, to ensure the:

  • legal requirements are in place and are known and understood by all staff and adults working in your school
  • expectations of OfSTED are being met and that governors can provide evidence of their compliance
  • expectations from Keeping Children Safe in Education guidance are fully understood and embedded

This is a certified course to support Governors evidence of KCSIE compliance.

Governors will: 

  • have a clear understanding of their role
  • have the knowledge and expertise to hold the school to account for ensuring that the policies and processes are in place and that they are being consistently applied
  • have a good understanding of what they should monitor and challenge and how that is reported back to the full Governing Board
  • be able to report on the staff's understanding of their role in Keeping Children Safe in Education guidance 

All Governors

Greenwich Direct Services to Schools
100% of attendees to have completed feedback, would recommend this course.
Date
19th March 2026 (6:00pm - 7:00pm)
Venue
Online delivery - This session will be delivered virtually
Tutors
Members of the School Improvement Service
Cost
£50 for RBG schools
£70 for non-RBG schools

To make booking please Login or Register
Date
30th June 2026 (6:00pm - 7:00pm)
Venue
Online delivery - This session will be delivered virtually
Tutors
Members of the School Improvement Service
Cost
£50 for RBG schools
£70 for non-RBG schools

To make booking please Login or Register